We do not accept hand delivered returns. Before returning any items please contact us for return authorisation. Non-defective products can be returned or exchanged within 14 days of invoice, in new condition with all original packing material and invoice/receipts for a refund minus the original shipping cost we paid to ship the product to you. If you cancel your order you must return the goods to us at your own expense by Recorded Delivery. If you decide to return the goods within these time limits, you are entitled to expect your money to be refunded within 30 days. You should examine the Goods upon your receipt of them. If the Goods are faulty or damaged you must notify us in writing by contact form within seven working days of your receipt of the Goods. We will then deliver replacement Goods to you or if this is impossible we will refund your money within 30 days. Please contact us for return address.